Customer support that answers itself.
Lune AI learns from your business, resolves repetitive questions automatically, and hands complex conversations to your team.
Live Chat
Talk to visitors in real time.
Lune AI
Automatically answer questions using your business knowledge.
Human Handoff
Move complex conversations to your team without losing context.
Meet Lune AI
Train it on your website and knowledge base. Lune answers customers using information you control.
URLs, FAQs, PDFs, Policies
Grounding & Verification
Instant answers 24/7 on Live Chat
Learns your business
Reads your website, help articles, and policies automatically.
Answers automatically
Provides instant, citation-backed answers to repetitive questions.
Hands off when needed
Passes complex inquiries to your human team with context.
See what Lune can learn from your website.
Enter your website URL to simulate how Lune reads your pages and answers customer questions.
Hello! I'm ready to learn your business knowledge. Enter your domain above and click 'Scan My Website' to test how I answer your customers.
How It Works
From setup to automated customer resolutions in four clear steps.
Connect
Add Zeqalune to your website with a simple 1-line snippet.
Learn
Lune learns from your website and knowledge base.
Answer
Customers receive instant, accurate answers around the clock.
Handoff
Your team takes over whenever human help is needed.
100% Platform Compatibility: Zeqalune connects with a single line of JavaScript into Shopify, WordPress, WooCommerce, Webflow, Squarespace, React, and Next.js. Real-time Shopify order tracking, carrier delivery status, and customer telemetry are managed natively from your unified inbox.
Autopilot & Copilot
Automate routine questions completely or empower your support team inside every conversation.
Autopilot
Let Lune handle repetitive customer questions automatically.
- ✓ 24/7 instant answers
- ✓ Knowledge-grounded responses
- ✓ Automatic human handoff
Copilot
Give your support team an AI assistant inside every conversation.
- ✓ Suggested 1-click replies
- ✓ Instant conversation context
- ✓ Faster responses for your team
See who's on your website — before they ask for help.
Track active visitors, the pages they're viewing, and ongoing conversations from one workspace.
Built for businesses that talk to customers online.
E-commerce
Answer product, shipping and order questions automatically.
SaaS
Handle onboarding, product and account questions 24/7.
Service Businesses
Answer FAQs, qualify visitors and hand valuable leads to your team.
Everything your team needs.
Team Inbox
Manage conversations across live chat, emails, and channels in one shared inbox.
Visitor Radar
See live website visitors and start proactive conversations before they leave.
Knowledge Base
Upload docs, policies, and URLs so Lune always has accurate answers.
Analytics
Track resolution times, customer satisfaction, and AI automation rates.
AI Studio
Customize Lune's personality, tone of voice, and escalation rules.
Roles & Permissions
Organize your team with granular admin, agent, and viewer roles.
Your customer data stays protected.
Zeqalune is built with strict privacy standards and workspace isolation so your proprietary business knowledge and customer conversations remain secure.
European data residency & compliance architecture.
Strict tenant separation for all chat & doc data.
Granular owner, admin, and agent access controls.
Two-factor authentication for team account security.
Encrypted in transit (TLS 1.3) and at rest with regular audits.
Plans for teams of every size.
Start free. Upgrade as your support volume grows.
Starter
Essential live chat & AI answering for early-stage businesses.
- ✓ Live Chat Widget
- ✓ Lune AI Resolution
- ✓ 1 Team Member
- ✓ Website Knowledge Crawl
- ✓ Standard Support
Growth
Higher limits, proactive visitor tracking, and multi-agent routing.
- ✓ Everything in Starter
- ✓ Higher AI Resolution Limits
- ✓ 5 Team Members
- ✓ Visitor Radar (Live Visitors)
- ✓ Multi-Model BYOK (OpenAI, Claude, Gemini)
- ✓ Document & PDF Knowledge Sync
- ✓ Priority Support
Business
Advanced AI capacity, unlimited seats, and custom escalation workflows.
- ✓ Everything in Growth
- ✓ High-Volume AI Processing
- ✓ Unlimited Team Members (Zero Seat Fees)
- ✓ Multi-Model BYOK & 1-Click CSV/JSON Export
- ✓ Custom Escalation & Routing Rules
- ✓ Advanced Analytics & Export
- ✓ Dedicated Account Manager
💡 AI Credits: AI usage is credit-based. Buy additional credits whenever you need them.
Got questions? We've got answers.
Turn more conversations into customers.
Add Zeqalune to your website and let Lune handle the repetitive questions while your team focuses on the conversations that matter.